Terms of Service for Anna Flowers

Welcome to Anna Flowers! By accessing or using our website, you agree to abide by the following Terms of Service. Please read them carefully before using our services.

1. General Terms

1.1 Eligibility: By using our website, you confirm that you are at least 18 years old or have parental consent to use our services.

1.2 Acceptance: By placing an order, you agree to these Terms of Service, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

2. Orders

2.1 Accuracy: Customers are responsible for providing accurate information when placing orders.

2.2 Order Confirmation: An email confirmation will be sent once your order is placed. If you do not receive confirmation, please contact us.

2.3 Order Changes: Changes to an order must be requested within [specific timeframe, e.g., 2 hours] of placement and may not always be accommodated.

3. Payments

3.1 Accepted Methods: We accept [list payment methods, e.g., credit/debit cards, PayPal].

3.2 Payment Security: All payments are processed through secure gateways to ensure customer protection.

3.3 Pricing: Prices listed on the website are subject to change without notice but will be honored once an order is confirmed.

4. Shipping and Delivery

Refer to our Shipping Policy for detailed information on delivery areas, times, fees, and conditions.

5. Returns and Refunds

Refer to our Return and Refund Policy for conditions and processes related to returns, cancellations, and refunds.

6. Product Information

6.1 Product Descriptions: We strive to provide accurate descriptions and images. However, slight variations in color, size, or appearance may occur due to the nature of the flowers.

6.2 Substitutions: In cases where specific flowers are unavailable, we reserve the right to make substitutions with flowers of similar value and quality.

7. User Responsibilities

7.1 Prohibited Activities: You agree not to misuse our website, including but not limited to hacking, transmitting viruses, or violating any laws.

7.2 Account Security: Customers are responsible for maintaining the confidentiality of their account information.

8. Liability

8.1 Service Interruptions: We are not liable for delays or failures caused by factors beyond our control, such as natural disasters or third-party delivery issues.

8.2 Damages: Our liability is limited to the cost of the purchased product and does not extend to indirect, incidental, or consequential damages.

9. Intellectual Property

All content on our website, including images, text, and designs, is the property of Anna Flowers and is protected by copyright laws. Unauthorized use is prohibited.

10. Modifications

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting.

11. Governing Law

These Terms of Service are governed by the laws of [Your Country/State]. Disputes will be resolved under the jurisdiction of specific courts.

12. Contact Us

For inquiries, please contact:

Anna Flowers

Email: [email protected]

Phone: +961 71 856 782