Shipping Policy for Anna Flowers

1. Delivery Areas

We provide delivery services across Lebanon only. Orders outside our standard delivery area may require special arrangements and additional charges.

2. Delivery Options

Standard Delivery

Orders are delivered between 9 AM – 6 PM on the selected delivery date.

Same-Day Delivery

Available for orders placed before 2 PM. Additional charges may apply.

Special Timing Requests

While we strive to honor specific delivery time requests, exact times cannot be guaranteed.

3. Delivery Fees

Delivery charges vary based on the location and will be calculated at checkout. Any additional fees will be communicated before the order is processed.

4. Handling and Packaging

All orders are carefully packaged to ensure the freshness and quality of the flowers during transit.

5. Recipient Unavailability

If the recipient is unavailable, We will attempt to contact the recipient or the sender for alternative instructions. If redelivery is required, additional charges may apply.

6. How long Incorrect or Incomplete Addresses

Please ensure accurate delivery address details are provided. We are not responsible for delivery failures due to incorrect or incomplete information. Additional charges may apply for redirection or redelivery.

7. Delivery Issues

We strive for punctual and successful deliveries. However, we are not liable for delays or issues caused by:

• Weather conditions.
• Traffic disruptions.
• Natural disasters or unforeseen events.

8. International Shipping

At present, we do not offer international shipping.

Need Help?

For further questions or assistance, please reach out to our customer service at:

Phone: +961 71 856 782

Email: [email protected]